Track your order
We are experiencing a high volume of orders, so the time until it is prepared and shipped may increase up to 3-5 business days. Once this period has passed, you will receive an email from our store stating that your order has been shipped, along with a button to obtain the tracking link. It is very important that you have access to the email you used to place the order, as that is where all notifications will be sent. Please click here to access a website to get your tracking link
Once it is shipped, how long will it take to arrive?
Orders originate in Spain, Europe, and are shipped by a transport agency within Spain, and by postal mail to Europe and the rest of the world. The usual transit times are as follows:
-Delivery in mainland Spain: 24-72 hours
-Delivery in Spain (Islands): 3-5 business days
-Delivery in the European Union: 3-15 business days
-Delivery in the rest of the world (America, Canada, Latin America, among others): 1-4 weeks, and some countries of Latin America up to 1-3 months due to customs congestion.
These times may vary depending on transportation routes and congestion in customs of the destination countries.
Will I have to pay customs fees upon receiving my order?
For orders shipped to the rest of the world, it is possible that the received orders may incur customs fees and processing. This is something that might happen, but it is not guaranteed, as it depends on how postal packages are treated in the country where they are being received. Customs fees and everything related to this process are completely beyond our control, and we will not be able to accept claims or refunds for these charges.
- For orders from 0€ to 30€ - 4.99€
- For orders over 30€- FREE
Rest of shipments
The shipping cost is calculated automatically at checkout.