All products are new, and are presented in their original packaging or seal.

Product Manuals. Cosmetics not include instruction manual. All needed information regarding the directions of use and precautions is present on the packaging.

The prices shown include VAT. Prices do not include shipping costs. All sales are made to the relevant ticket or invoice you receive with your order.

The customer browses our online store incorporating the cart those items you wish to buy, with a maximum of 3 identical items of each type per person and / or per order. Once you make your selection of items, choose the method of payment and shipping. Prior to the order, you must register by filling out a form with your personal data, or connect with your password in the event and be registered, to complete your order. Once this process is complete you will receive an message to your email with all the details of your order. If your email is free (Hotmail, Yahoo, Terra, Gmail, etc..) It is possible that this message is stored in the "Spam" or Spam folders. The minimum age to make purchases in our online shop is 18.

Important: We recommend checking the copy of the order will come to your email to verify that your billing, shipping, etc. are correct. This will help avoid any delays or problems in delivery of your order.

All orders are shipped via insured shipping companies we work with. The delivery time depend on the destination. Delivery in a remote village often difficult so the carriers do not pass daily and may delay delivery. Shipments and deliveries are made Monday through Friday, excluding holidays. The amount of shipping is automatically calculated at the time you place your order, depending on the destination and method of payment. To know exactly what it will cost your order select the products you wish to purchase and click "buy". Then select the destination and select the payment method and the shipping method. Appears, fully detailed, the total amount of your purchase, including shipping. At that point you can decide whether to continue or not with the purchase process. To continue with your order, press "Confirm Purchase". Please contact us if you have any questions.

IMPORTANT NOTE: The times for all shipping methods shown are estimates also start counting from when the order has left our warehouse ships. In seasons promotions or discounts can be delays in the departure of the order from our warehouse. 

VERY IMPORTANT: CORRECTLY INDICATE YOUR DELIVERY ADDRESS WHEN ORDERING, ANY CHANGE OF ADDRESS WHEN ORDERING STATE PASS "PREPARING" MEANS A 3 EUROS EXTRA EXPENSE OF FURTHER DELAY IN 3 DAYS OF YOUR DELIVERY ORDER.

4.1. Check Shipping Methods. To view the available shipping methods, please contact us.

We accept all major credit and debit card payments. The data you have specified in your order must match that of the cardholder. Visa, Mastercard, American Express, Apple Pay, Google Pay

From the "My Account" you can learn at any time, the state where your order is. Click on "My Orders" and display any of the order states.

DSM Beauty SL guarantees its customers the option to cancel your order at any time provided that the cancellation is communicated before the order has begun to be prepared (state "Preparing") or has been made available to the carrier for shipment (State " Sent ").

While most deliveries are made within that period, occasionally, shipping delays may occur. If you received an email confirmation of your shipping and have not received it yet may be because the messenger has not found its home, it has happened in a time when you were absent or has suffered any type of incident. Contact us, or transport companies that take your order to resolve it ASAP.

All shipments are insured against theft, loss or damage. If you notice any damage or manipulation package receive indicate this in the delivery of the carrier. Please inspect your order upon receipt. You should contact any incident within 24 hours.

You can contact us from the contact section